USPS Customer Experience Survey

Take Survey   or Give Feedback

Did you ever employ United States Postal Service to deliver your items?  Do you know you can win cash rewards or stamps/first-class stamps by sharing your views through USPS Customer Satisfaction Survey? You just need to give a survey. You might not know all this happens but yes, it does. Do you wanna know how it to participate and what you get for participating? You are in the right place. In this article, we will let you know all the information about the survey details and instructions.

The main reason USPS conducts these surveys is to know customers views on their service. Satisfaction of the customers should be the main goal of the company they want to advance. To ensure satisfaction they ask customers in the form of a survey. The company then tries to improve its service offerings based on the feedback.

Details about USPS Customer Satisfaction Survey

  • is the official survey site of USPS. You can participate in the survey by Clicking official website.
  • USPS is run by Service Management Group.
  • The main motto behind conducting this survey is to know each and every customer’s satisfaction or dissatisfaction regarding their service.
  • The person who personally gone through USPS services eligible to take part in the survey.
  • The bill receipt that you receive from USPS is must if you want to participate in the survey.

The USPS Customer Experience Survey

The USPS survey is conducted online on their website. The intention is to make it easily accessible and available. If you have used USPS’s services then you can participate in the survey @

Take Survey   or Give Feedback


These four are the requirements for participating in the survey. Make sure you have all of them before starting the survey.

  1. The USPS purchase bill (Receipt).
  2. One must be able to understand English or Spanish.
  3. A Mobile phone, Tablet, PC or a Laptop. (Or any device on which you can launch a browser)
  4. Mobile data or Wifi connection (Internet).

About the United States Postal Service

The United States Postal Service (USPS; also known as the Post Office, U.S. Mail, or Postal Service) is an independent agency of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states. It is one of the few government agencies explicitly authorized by the United States Constitution.   The USPS is the operator of the largest civilian vehicle fleet in the world. It was formed in the year 1971.

How To Participate In The USPS Survey

One must follow the below steps one by one carefully.

  • First, you need to open a browser. (For example Google Chrome, Safari, Edge, Opera etc)
  • Enter the web address of USPS’s official survey site i.e or click official website to visit directly.

  • English and Spanish languages are available. Chose the one you are comfortable with and click ‘Next’.

  • The Zip code printed on your receipt and should be entered in the boxes. Then click on ‘Next’.
  • Then, select the location and date of your visit.
  • Now you will be asked some questions regarding your experience in USPS. Try to answer the questions genuinely.
  • Click on ‘submit’ to submit your survey.
  • Here, your personal details such as name, address and email will be asked. Enter them so that the company can contact you if win any rewards.
  • Now you may either receive cash rewards or stamps/first-class stamps.

USPS Rewards

After the completion of your survey, you may either win cash rewards or stamps. The cash rewards are given in the form of coupons. Both coupons or stamps must be collected from your local USPS branch.
Note: The coupons have an expiry date. Make sure you make use of them before they expire. Also, don’t forget to carry the receipt with you while visiting.

There you have it. We hope you got all the information that you needed to know about the United States Postal Service (USPS) Survey. We have summarised everything about the survey such as How to participate, rules, regulations, requirements, and rewards. We hope we are helpful in any possible way. Thank You. Peace.

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