Did you visit a Kohls recently? Do you know you can win a gift card worth $1000 by sharing your views through Kohls Customer Satisfaction Survey? You just need to give a survey. You might not know all this happens but yes, it does. Do you wanna know how it to participate and what you get for participating? You are in the right place. In this article, we will let you know all the information about the survey details and instructions.
The main reason Kohls conducts these surveys is to know customers views on his recent visit to their store. Satisfaction of the customers should be the main goal of the company they want to advance. To ensure satisfaction they ask customers in the form of a survey. The company then tries to improve product quality and service offerings based on the feedback.
About The Company: Kohls
Kohl’s is an American department store retailing chain. The first Kohl’s store was a corner grocery store opened in Milwaukee, Wisconsin in 1927 by Maxwell Kohl. It operates 1,155 stores in 49 states. The only state it does not operate in is Hawaii. Kohl’s is America’s largest department store chain by the number of stores and also stood as the second-largest U.S. department store company by retail sales in 2013. Kohl’s provides amazing products that include the top brands and it also offers a discount on some products.
Objectives Of Conducting A Survey
- To know what actually the customers want so that they can improve their services and quality of products.
- Staff members can be alarmed if there is any negative feedback from customers.
- To know the customer’s views on food and many other factors such as service and place.
- If there are any terrible reviews, the manager and the workers will be warned. So that no other customer will go through that experience.
- To eventually meet the customer’s expectations. To fulfill their needs and to ensure 100% satisfaction.
Kohlslistens Survey Guide:
- Kohls Customer Satisfaction Survey is run by InMoment Inc.
- Kohlslistens.com is the official survey site of Kohls. You can participate in the survey by Clicking on the official website.
- The main motto behind conducting this survey is to know each and every customer’s satisfaction or dissatisfaction regarding the store.
- The person who personally visited the store is eligible to take part in the survey.
- The bill receipt that you receive at the store is must if you want to participate in the survey.
How To Participate In A Kohls Survey
One must follow the below steps one by one carefully.
- First, you need to open a browser. (For example Google Chrome, Safari, Edge, Opera etc)
- Enter the web address of Kohls official survey site i.e Kohlslistens.com or click on the official website to visit directly.
- English and Spanish languages are available. Chose the one you are comfortable with.
- A store number and access code printed on your receipt and should be entered in the boxes. Then click on ‘Start’.
- Now you will be asked some questions regarding your experience in Kohls. Try to answer the questions genuinely.
- Click on ‘submit’ to submit your survey.
- Here, your personal details such as name, address and email will be asked. Enter them so that the company can contact you if win any rewards.
- Now you may either receive a gift card worth $1000 or a coupon code of 10% discount.
- The Coupon you received can be used on your next visit to Kohls. But remember that the card or code has an expiry date. Make sure you use it before it expires.
There you have it. We hope you got all the information that you needed to know about the Kohls Customer Satisfaction Survey. We have summarised everything about the survey such as How to participate, rules, regulations, requirements, and rewards. We hope we are helpful in any possible way. Thank You. Peace.